Restaurant Guest Survey Template for Better Customer Feedback

The restaurant guest survey template highlights the questions that will help you understand your customers better.

guest survey template

Inside the Restaurant Guest Survey Template

A guest satisfaction survey can play a critical role in understanding what your customers think about your restaurant. Not only will it tell you what your customers liked or disliked, but it will also give you valuable feedback on their overall impression of your establishment. You can then use this information to improve your menu, ambiance, and other key aspects of your restaurant. 

If you’re wondering how to go about this, a restaurant survey template is a good place to start. 

The way you approach your customers for feedback is critical. While it may be easier for your servers to ask customers for feedback about the food and service, this approach will not necessarily provide all the important details. It may also not be a good idea because the feedback could be biased. In fact, many restaurant customers are not comfortable sharing their views openly. 

A more accurate way to gather customer feedback is by using a restaurant guest survey. A good guest survey should include: 

  • General questions: Questions about your customers, such as why they chose to visit your restaurant 
  • Facilities questions: Issues related to the cleanliness, presentation, and accessibility of your restaurant
  • Food and drink questions: Quality of the food and drinks at your restaurant
  • Service questions: Impression your customers have of your servers
  • Tech questions: How customers perceive your online ordering and POS technology

Customer feedback is crucial to the success of any restaurant business. It allows you to understand and meet your customer needs.

With the Restaurant Guest Survey Template, you can:

  • Gather demographic data
  • Gauge your customers’ perception of your restaurant
  • Learn how to assess customer feedback on restaurant staff
  • Know what to prioritize for customer experience enhancement
  • Reassess the quality of your food and service
  • Offer a better customer experience

Download the Restaurant Guest Survey Template

Fill out the form to get your free copy of the Restaurant Guest Survey Template.

Restaurant Guest Survey Template

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