Smart Phones

Restaurants Going Mobile

With a large percentage of Americans using smartphones, mobile websites have become a staple in the daily lives of consumers; they are easy and convenient in this fast-paced world we live in. Restaurant owners should be aware of the positive impact a mobile website will have on their restaurant. Apps and mobile websites are the [...]

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QR Codes: The New Restaurant Advertising

With the growing boom in this century’s smart phone technology, restaurants are urged—if not required— to create mobile advertising content to remain popular in the competitive industry. There are a variety of new techniques that restaurant owners can use to spread the word about their services via smart phones. For instance, QR codes, or quick [...]

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Instagram: New Restaurant Craze

Social media sites like Facebook and Twitter are popular and a lot of customers still use them, but there is another site out there that is gaining popularity.  Instagram is a picture based social media site that is catching everyone’s attention.  According to Fast Casual, Instagram has grown from 5 million users to over 30 [...]

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Increasing Mobile Payments

What is the best way to be connected with customers all the time? Well that is easy: mobile devices.  While it is easy to connect with customers over mobile devices, it is much harder to get them to purchase products through it. 25% of smartphone owners say that they have purchased something on their mobile [...]

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Posted in Mobile Marketing, New Technology, Restaurant Industry Trends, Smart Phones, Trends | 1 Comment »

Integrating Credit Cards With Online Ordering Systems

In today’s fast paced and technology based society, credit cards are becoming more frequently used than cash. Over 200 million people have at least one credit card with the average of people owning about 3.5 cards. Restaurants have evolved and taken advantage of this type of payment, but the process of using online ordering and [...]

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Posted in digital menu, New Restaurant Technology, Online Food Ordering, Restaurant Industry Trends, Smart Phones, touch screen ordering | No Comments »

Receiving Online Orders from MenuDrive

You have your online menu set up, but how are you going to get those orders sent to your restaurant so you can actually make them? MenuDrive gives its customers a variety of different options when it comes to receiving orders. There are four ways by which a restaurant can have orders delivered to them [...]

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Posted in Customer Service, digital menu, Industry News, iPad, New Restaurant Technology, New Technology, Online Food Ordering, Restaurant Industry News, Restaurant Industry Trends, Smart Phones, touch screen ordering, Trends | No Comments »

Choosing a POS System for Restaurants

Deciding on a POS system for a restaurant is a big commitment.  There are hundreds of different systems out on the market that restaurants can use and this can make it difficult to decide which one is best for their business.  Certain steps should be taken to ensure that a restaurant will be getting the [...]

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Posted in Customer Service, digital menu, New Restaurant Technology, New Technology, Online Food Ordering, Restaurant Industry News, Restaurant Industry Trends, Smart Phones, touch screen ordering, Trends | No Comments »

Group Ordering Helps Restaurants Satisfy Customers

As a previous employee of the foodservice industry, I know the dread of seeing a huge group of customers ready to come in and order all at once.  Mistakes are always made and it is very stressful for the employees to try and make all the customers happy.  Online ordering has resolved some of these [...]

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Posted in Customer Service, digital menu, Mobile Marketing, New Technology, Online Food Ordering, Restaurant Industry Trends, Smart Phones, Trends, Uncategorized | No Comments »

Loyalty Programs Drive Repeat Customers

“It costs more to attract new customers than it does to keep old ones.”  Almost every business owner has heard this phrase at some point.  But keeping those customers can be challenging and time consuming.  One tool that restaurants can use to their advantage is loyalty programs.  These are the best way to make a [...]

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Creating A Mobile Ordering App

It’s a safe bet to assume you have seen the Domino’s commercials and heard about Starbucks adding mobile ordering apps to their businesses to try and increase sales. They have taken notice that about 72-83% of “early adopters” order from restaurant apps weekly. While Domino’s and Starbucks have made this process seem easy, choosing to [...]

Posted in Customer Service, digital menu, Industry News, iPad, New Restaurant Technology, New Technology, Online Food Ordering, Restaurant Industry Trends, Smart Phones, Social Media Marketing, touch screen ordering, Trends, Uncategorized | 2 Comments »