Customer Service

Benefit of POS Integration with MenuDrive Online Ordering

“POS systems are transforming into customer data hubs with information retailers can leverage to personalize customer communications, track inventory in real-time, predict behavior and be where their customers are, whether in the store, online, or on mobile.”- Janna Finch, Researcher at Software Advice Looking to upgrade your current POS software? Recently, researchers at Software Advice, [...]

Posted in CRM, Customer Service, Industry News, New Restaurant Technology, New Technology, Online Food Ordering, Point of Sale | No Comments »

Tourist Attraction

As tourism is increasing so it the amount of people going to Quick Service Restaurant (QSR). As tourism increases, so is the amount of money spent. It is estimated that in 2012 quick service and fast casual restaurants made up almost 34% of the money brought in from tourism.  This idea does not come as [...]

Posted in Branding, Customer Service, Restaurant Industry News, Restaurant Industry Trends | No Comments »

Restaurants Use ShortStack for Customization

  Is your company looking for a better way to use online presence in social media? Are you not as tech savvy as you would like to be? ShortStack can help your company increase the presence of your company’s online social media presence easily. ShortStack can help your company make a bigger impact on their [...]

Posted in Customer Service, Facebook, Facebook Business Page, Marketing Tips, Social Media Marketing | 1 Comment »

A Personal Relationship as Easy as Happy Birthday?

How often do you say happy birthday to a friend? Why not say happy birthday to your customers as well? A recent study by Fulcrum, a marketing and analytic provider, showed that nearly seventy-five percent of respondents think more positive about businesses that send out happy birthday emails to their customers. An article, “Birthday Greetings [...]

Posted in Customer Service, Marketing Tips, New Restaurant Technology, Personalized Email | No Comments »