February, 2012

Group Ordering Helps Restaurants Satisfy Customers

Wednesday, February 22nd, 2012

As a previous employee of the foodservice industry, I know the dread of seeing a huge group of customers ready to come in and order all at once.  Mistakes are always made and it is very stressful for the employees to try and make all the customers happy.  Online ordering has resolved some of these [...]

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Posted in Customer Service, digital menu, Mobile Marketing, New Technology, Online Food Ordering, Restaurant Industry Trends, Smart Phones, Trends, Uncategorized | No Comments »

Loyalty Programs Drive Repeat Customers

Wednesday, February 15th, 2012

“It costs more to attract new customers than it does to keep old ones.”  Almost every business owner has heard this phrase at some point.  But keeping those customers can be challenging and time consuming.  One tool that restaurants can use to their advantage is loyalty programs.  These are the best way to make a [...]

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Posted in Customer Service, Marketing Tips, Online Food Ordering, Restaurant Industry News, Restaurant Industry Trends, Smart Phones, Trends | No Comments »

Creating A Mobile Ordering App

Wednesday, February 8th, 2012

It’s a safe bet to assume you have seen the Domino’s commercials and heard about Starbucks adding mobile ordering apps to their businesses to try and increase sales. They have taken notice that about 72-83% of “early adopters” order from restaurant apps weekly. While Domino’s and Starbucks have made this process seem easy, choosing to [...]

Posted in Customer Service, digital menu, Industry News, iPad, New Restaurant Technology, New Technology, Online Food Ordering, Restaurant Industry Trends, Smart Phones, Social Media Marketing, touch screen ordering, Trends, Uncategorized | 2 Comments »

Mobile Ordering and Your Restaurant

Wednesday, February 1st, 2012

How many times have you walked into Starbucks with 5 minutes until you have to be at work only to see the line wrapped halfway around the store? Wouldn’t it have been so much easier if you could have ordered your coffee before you left your house, picked it up, and been on your way? [...]

Posted in Customer Service, digital menu, Industry News, New Restaurant Technology, New Technology, Online Food Ordering, Restaurant Industry Trends, Smart Phones, Trends | No Comments »

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