August, 2010
Starbucks leads the way with Wi-Fi features
I am, admittedly, a coffee-holic. I find I am happiest when I can start out my morning with a hot cup of joe. Though there are many small coffee shops around, one of the most popular places to get coffee is still Starbucks. In many cities there is a Starbucks every few blocks. So what [...]
Tags: Customer Service, Starbucks, Wi-Fi
Posted in Customer Service, Marketing Tips, New Restaurant Technology, Restaurant Industry News, Restaurant Industry Trends | No Comments »
Groupon: The Coupons of the Future
Customers are always searching for a way to save money and restaurants are always looking for more business. How can restaurant owners make these two objectives meet to reach a common goal? Enter Groupon, a popular online coupon website with a twist. With Groupon, customers can buy into a coupon, but there’s a catch. Each [...]
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Restaurant Loyalty Cards
After receiving countless ads from credit card companies about their ‘great rewards’ if I sign up, it got me thinking. Do other industries offer the same perks for choosing their product or service? After some research, I found that many do. Loyalty cards are becoming quite popular in many industries. For example, restaurants can provide [...]
Tags: Customer Loyalty
Posted in Branding, Customer Service, Marketing Tips, Restaurant Industry News, Restaurant Industry Trends | No Comments »