February, 2010
Share the Love of Online Ordering
Within the past two years, online sales have grown for two popular pizza chains, indicating that the new prefered method of ordering food has been through online ordering. In May of 2008, Papa John’s reached $1 billion in online ordering sales. Now Domino’s is sharing the success of online ordering. I recently read an article from restaurantnews.com [...]
Posted in Customer Service, Online Food Ordering, Pizza Industry | No Comments »
One Pizza Chain Goes Mobile With Their Customer Loyalty Program
Building customer loyalty is becoming essential and very popular with online ordering. For example, some online ordering providers require you to sign up for an account. The information that you provide such as your name, e-mail, home addresses, and phone number are stored in the system. This data is valuable when marketing and creating customer loyalty. The information [...]
Posted in Customer Service, Marketing Tips, Mobile Marketing, New Restaurant Technology | No Comments »
Restaurant Promotions…Now via Text Message
As new technology and trends grow, so does marketing within the restaurant industry. Mobile marketing is an innovative way in which restaurants can reach their customers. In today’s society, cell phones are the most prevalent method of communication. Because most people carry their mobile devices with them at all times, it only makes sense that restaurants would look [...]
Posted in Marketing Tips, Mobile Marketing, New Restaurant Technology, Online Food Ordering, Restaurant Industry Trends | No Comments »
How Market Research Can Help Your Restaurant
As restaurants create new menu items or develop new ordering technology, they are faced with the question of what works. It’s important for a restaurant to develop a reporting system to track these trends in order to satisfy the needs of their customers. I recently read an article from enterprisenews.com about a web-based software company called OpenTable, which allows [...]
Posted in Customer Service, Marketing Tips, New Restaurant Technology | No Comments »